How do I withdraw Rand (ZAR) into my South African bank account?

You can withdraw rand into a South African bank account in your own name.

Just so you know, you are not allowed to withdraw Rand (ZAR) from your VALR account into any other South African bank account that is not in your own name.

The first step is to link your South African bank account for Rand (ZAR) withdrawals.  To link your bank account, you can follow these steps:

1. Sign in to your VALR account.
2. Navigate to the Bank accounts page under your profile name. 
3. Click link a bank account.
4. Enter your bank account details (the account must be in your own name).
5. Click next to be sent an authorisation email.
6. Navigate to your email (on the same device), and click to authorise a new bank account.
7. You'll be sent back to the exchange, then have to enter a one-time pin OR your 2FA code.

Your bank account will now successfully be linked. 

Once you have linked your bank account, you can follow these steps to withdraw Rand (ZAR):

1. Sign in to your VALR account.
2. Go to your Wallets page.
3. Click on Withdraw on your Rand (ZAR) Wallet.
4. Select the bank account you want to withdraw to.
5. Enter the amount of Rand (ZAR) you wish to withdraw.
6. Select whether you would prefer a regular withdrawal or a fast withdrawal.
7. Then, select Review withdrawal.
8. Ensure you have entered all the details correctly, and confirm your withdrawal.
9. Enter a One-Time pin (OTP) or 2FA code to validate your withdrawal.

We will then process your withdrawal according to our withdrawal schedule.

Sometimes, customers have been sent to a different browser when authorising linking a bank account via e.  If you experience this problem, please just copy the link below the button on the authorisation email we sent you and paste that link back into the original browser you used to add your bank account.