Getting Started

Creating and using your VALR account

• Why can't I find emails from VALR?
• How do I deposit Rand (ZAR) into my VALR account?
• How do I sign up for a VALR account?
• How do I withdraw Rand (ZAR) into my South African bank account?
• How do I buy or sell cryptocurrencies on VALR?
• How do I enable 2FA using an Authenticator app?

About VALR

• What is VALR.com?
• VALR's partners
• Where can I follow VALR on social media?

Sign Up

• What is “KYC” and why does VALR need my information to open a VALR account?
• What are VALR's requirements for ID documents?
• What can I do if I haven't received my account activation email?
• How can I create a strong password?
• Does VALR accept customers from outside South Africa?
• Does VALR accept corporate customers?

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Mobile App

• VALR's official mobile app