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VALR Help Center
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Please select your issue below
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Fiat Deposit/Withdrawal
2FA Reset, Cell phone or Email change
Account Blocked, Login or Device authorization issues or Report unknown activity
Onboarding (KYC or Sign up) related issue
Proof of Address Verification
Crypto Deposit/Withdrawal & Trading related issues
Corporate Onboarding
OTC Enquiry
VIP Transfer/Enquiry
VALR for Business
Competitions, Referral, Feature Request, API, Marketing, & Others
Feedback on Products & Services
Fraud / Whistleblowing
Transaction Review
Enable ZAR debt for spot margin trade
General Complaints
FAIS Complaints
Buy USDPC
Tax Residency & Self-Certification
Your email address
Have you used OTC desk before?
Which pairs are you interested in trading (e.g, BTC/USDT, USDT/ZAR, etc)
What would be your average order size in USD equivalent?
Please confirm your weekly estimated volume in USD equivalent.
Do you already have a VALR account?
If you do not yet have a VALR account, please first sign up at valr.com/signup
Please provide any additional information that you would like us to know.
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