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Submit a request
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Getting Started
Learn about our services and how to create an account.
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Account Verification
Learn about our verification levels and how to change details on your account.
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Security
Learn how to secure your account and avoid scams.
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Traditional Currency Funding
Learn how to deposit and withdraw traditional currency (fiat) to/from your bank account.
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Cryptocurrency Funding
Learn how to deposit and withdraw Bitcoin, Ethereum and the other cryptocurrencies we support.
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Trading
Learn the basics of trading on VALR.
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Account History
Learn how to access and analyze your trade history.
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VALR Referral Program
Learn about rewards and rebates available through VALR.
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Other Resources
Glossary of terms and our T&Cs.
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API
Learn how to connect your trading engine, trading bots and other software to our API.
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Announcements and News
Promoted articles
- What is VALR Pay?
- Why can't I find emails from VALR?
- How do I deposit Rand (ZAR) into my VALR account?
- What is VALR.com?
- Why are my withdrawals blocked/restricted?
- How do I move my two-factor authentication (2FA) onto a new device?
- What is the Auto-Buy feature on VALR?
- How long does it take for my Rand (ZAR) deposit to reflect in my VALR account?
- How often does VALR process Rand (ZAR) withdrawals?
- Fast Withdrawals on VALR
- What is the wallet address book and how do I use it?
- What are VALR's charges?
- Crypto.com Coin (CRO) Swap from ERC20 to CRO Mainnet - VALR is supporting the token swap
- Claiming the Flare network's SPARK token via the Airdrop Program for XRP holders on VALR
- Announcement regarding the upcoming Ethereum Berlin Hard Fork