Submit a request
Learn about our services and how to create an account.
Learn about our verification levels and how to change details on your account.
Learn how to secure your account and avoid scams.
Traditional Currency Funding
Learn how to deposit and withdraw traditional currency (fiat) to/from your bank account.
Learn how to deposit and withdraw Bitcoin, Ethereum and the other cryptocurrencies we support.
Learn the basics of trading on VALR.
Learn how to access and analyze your trade history.
VALR Referral Program
Learn about rewards and rebates available through VALR.
Glossary of terms and our T&Cs.
Learn how to connect your trading engine, trading bots and other software to our API.
Announcements and News
- Why can't I find emails from VALR?
- How do I deposit Rand (ZAR) into my VALR account?
- What is VALR.com?
- Why are my withdrawals blocked/restricted?
- How do I move my two-factor authentication (2FA) onto a new device?
- How long does it take for my Rand (ZAR) deposit to reflect in my VALR account?
- How often does VALR process Rand (ZAR) withdrawals?
- Fast Withdrawals on VALR
- What is the wallet address book and how do I use it?
- What are VALR's charges?
- Crypto.com Coin (CRO) Swap from ERC20 to CRO Mainnet - VALR is supporting the token swap
- Claiming the Flare network's SPARK token via the Airdrop Program for XRP holders on VALR
- Announcement regarding the upcoming Ethereum Berlin Hard Fork