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VALR Help Center
Learn how to secure your account and avoid scams.
Basic Account Security
Why are my withdrawals blocked/restricted?
How does VALR keep my cryptocurrencies safe?
How can I ensure my account is secure?
How do I authorise a new device?
Be Alert to Bad Actors
What is phishing?
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Two Factor Authentication (2FA)
How do I move my two-factor authentication (2FA) onto a new device?
What is Two-Factor Authentication (2FA)?
My 2FA doesn't work, I keep getting "Incorrect Code" errors.