At VALR, your safety and security are our top priorities. The Biometric Authentication feature is designed to provide robust protection for your account while ensuring convenience and ease of use.
What is Biometric Authentication?
A Biometric Authentication feature such as Face ID use a unique pattern to verify your identity. It is another form of authentication to ensure that only authorized users can access their accounts.
Biometric Authentication feature adds an extra layer of security since it is unique to each individual and difficult to replicate or forge.
Steps to activate Biometric Authentication :
1. Login to your VALR account
2. Go to Security Settings (by clicking on your Profile Name on the top right corner and then clicking on Security)
3. Enable Unlock with Biometrics
In case you do not have existing biometrics settings on your phone, you can enable it simply from your phone's Settings option.
FAQs:
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How is Biometric Authentication feature helpful?
Biometric Authentication offers a powerful combination of security, convenience and efficiency, making it an invaluable tool for safeguarding sensitive information. -
Do I need to update my app for this?
Yes, one should update the app to the newest version in order to activate Biometric Authentication. -
Is Biometric Authentication convenient?
Yes, Biometric Authentication is very convenient because it is fast, easy to use and works seamlessly across devices. -
What happens if somebody else uses their face/fingerprint to access my app?
Should another individual attempt to utilize their facial recognition to access your app, they would be unable to proceed, as they will not be able to bypass the biometrics authentication. -
What to do if I get 'Biometric Authentication failed' error?
In case you face this error, please contact our Support team here
Note : Please ensure your device version is supported. You can check VALR's official mobile app here