Submit a request – VALR Help Center

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Your email address

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Mention the name of the Crypto sent. Eg: BTC, XRP, ETH, etc.

Network used to transfer Crypto. Eg: ERC-20, BSC, BEP2, Polygon, etc

Amount

Transaction date

Please share the transaction ID/hash. It will be an alpha numeric characters using which the transaction can be located on the blockcain

Subject

Please provide any additional information that you would like us to know.

Attachments

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