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VALR Help Center
Submit a request
Submit a request
Please select your issue below
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Fiat Deposit/Withdrawal
2FA Reset, Cell phone or Email change
Account Blocked, Login or Device authorization issues or Report unknown activity
Onboarding (KYC or Sign up) related issue
Proof of Address Verification
Crypto Deposit/Withdrawal & Trading related issues
Corporate Onboarding
OTC Enquiry
VIP Transfer/Enquiry
VALR for Business
Competitions, Referral, Feature Request, API, Marketing, & Others
Fraud / Whistleblowing
Transaction Review
Enable ZAR debt for spot margin trade
General Complaints
FAIS Complaints
Buy USDPC
Your email address
Please select the issue
Please select the issue
Please select the issue
Mention the name of the Crypto sent. Eg: BTC, XRP, ETH, etc.
Network used to transfer Crypto. Eg: ERC-20, BSC, BEP2, Polygon, etc
Amount
Transaction date
Please share the transaction ID/hash. It will be an alpha numeric characters using which the transaction can be located on the blockcain
Subject
Please provide any additional information that you would like us to know.
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