We periodically assess cryptocurrency markets on VALR to ensure a healthy trading environment for our customers. VALR may choose to delist a particular asset if market conditions cease to be favourable due to one or more of the following factors: (1) trading volume, (2) liquidity, (3) regulatory considerations, (4) stability and safety of blockchain networks, or (5) other relevant factors.
We have decided to delist ORDER from our platform and you are required to either sell your assets before 12:00 PM (UTC) on 23 November 2026 or withdraw your assets before 12:00 PM (UTC) on 23 December 2026.
To ensure a smooth transition, your options are:
- Sell your ORDER. The market to sell ORDER will remain open until 12:00 PM (UTC) on 23 November 2026.
- Withdraw your ORDER to a self-custody wallet. If your balance is below the minimum withdrawal amount or less than the withdrawal fee, you will not be able to withdraw.
If no action is taken by 12:00 PM (UTC) on 23 December 2026, we will try our best to convert your remaining ORDER holdings to USDT or another suitable asset at market rates and credit your VALR account accordingly.
However, please note that this is not guaranteed, and if you do not take action by the deadline, you risk losing all your holdings in ORDER.
If you have any questions, please submit a support request.